Privacy Policy

Introduction

Fresher IT BD ("we", "us", "our") operates fresheritbd.com and provides website development, ecommerce platforms, SaaS tools, AI automation, domain, hosting, VPS, and related digital services for clients in Bangladesh and internationally. This Privacy Policy explains how we collect, use, and protect information when you visit our website or communicate with us about a project.

Information we collect

• Contact details you submit through contact forms, email, WhatsApp, or project inquiries (name, email, phone, company, message content)
• Project-related information needed to scope, deliver, or support services you request
• Technical data such as IP address, browser type, device information, and pages visited when you use our website
• Analytics and performance data to understand site usage and improve user experience
• Communication records related to support, billing, or service delivery

How we use information

• Respond to inquiries and provide quotes for websites, ecommerce, SaaS, automation, hosting, or VPS services
• Deliver, maintain, and improve contracted digital services
• Send service-related updates, support responses, and administrative notices
• Monitor website security, prevent abuse, and troubleshoot technical issues
• Analyze aggregated usage trends to improve our website and offerings

We do not sell your personal information to third parties for marketing purposes.

Cookies and analytics

Our website may use cookies and similar technologies to remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect certain site features.

Data sharing

We may share information only when necessary to operate our services, such as:

• Hosting, domain, VPS, payment, or infrastructure providers involved in delivering your project
• Professional advisers where required by applicable law
• Law enforcement or regulatory authorities when legally required

We require service partners to handle data responsibly and only for the intended purpose.

Data security

We apply reasonable technical and organizational measures to protect information against unauthorized access, alteration, or disclosure. No online transmission or storage system is completely secure; we cannot guarantee absolute security.

Data retention

We retain information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Project and billing records may be kept for standard business and accounting periods.

Your choices

You may request access, correction, or deletion of personal information we hold about you, subject to legal and contractual limits. Contact us using the details below. We may need to verify your identity before processing requests.

Contact

For privacy-related questions or requests, contact contact@fresheritbd.com. Business address: Barek Mollar Mor, 60 Feet Road, Mirpur, Dhaka, Bangladesh.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when changes were last published. Continued use of our website after updates constitutes acceptance of the revised policy.